MIBC E-Commerce Builder
Virtual Branded Multi-Channel Integration
take your store online to generate high revenues to attract more customers.
MIBC E-Commerce Singapore Enables Virtual Branded Multi-Channel Integration
In this era of technological innovations, customers practice a lot more caution before making purchase decisions. Since there is so much information available, consumers have become more aware. Experts predict that there will be 2.14 billion digital buyers worldwide in 2021
Given the times, you need to take your store online to generate high revenues to attract more customers. Having your website ensures that it functions as a round-the-clock salesperson to assist customers whenever they log in. MIBC is a leader in the E-Commerce web development industry in Singapore. We strive to ensure that your online platform gets all the exposure it deserves and reaches a broader target audience.
We offer SME solutions at 80% funding so that you can ensure higher revenue with a significantly lower cost!
E-commerce Development Solution
With MIBC, Small and Medium Enterprises (SME) can enhance their productivity at a feasible cost. It saves a lot of time for business owners as they can simply learn one solution instead of multiple SaaS tools.
Over the years, our team of experts has built plenty of E-Commerce websites. Our developers are rich in experience and have worked with some of the leading E-Commerce platforms.
We also offer web design specialists that excel in making user-friendly and aesthetically pleasing websites. Moreover, our digital marketing experts will ensure that your E-Commerce website is following SEO best practices.
Why Choose MIBC? We offer the following for your E-Commerce website:
- System Integration
- Effective Branding
- Expert Certified Specialists
- Cost-Effective Solutions
- Scalable Solutions
- Rapid Development
- Measurable ROI
Our Team of Certified Specialists
Meet our team of expert developers with commendable skills and experience.
Adrian Lim
Mr. Lim Patel is a Magento Specialist Developer with over six years of experience in the industry. He started with Core PHP and is now an expert in PHP. Moreover, he is working on the Magento 2 version.
Vipul Rudani
Mr. Vipul Rudani is a Magento Specialist Developer with considerable experience in Magento Security Patch Services, Magento Migration Service, and Magento Server Optimization.
Jignesh Rudani
Mr. Jignesh Rudani is a Magento Specialist Certified Developer. He has almost a decade’s worth of experience and a spectacular track record of creating scalable and durable solutions.
He combines the requirements of the business and its users to design secure, cost-effective, and user-friendly solutions.
Daniel Co
With over seven years of industry experience, Mr. Daniel Co is a Magento Specialist Certified Developer. He is an expert in Magento who started with the 1.3.2 version and is now working on the 2.2 version.
He is also highly experienced in developing various extensions, such as Shipping management, admin tools, catalog management, payment gateway, mobile applications, order management, and user management.
Our Certifications
Quantitative
- We use real-time Google Analytics reports to monitor customer behavior and enhance engagement. It increases ROI and makes it easier to plan promotional campaigns.
- Our Salable Quantity feature enables you to manage inventory across all your warehouses. Moreover, you can collaborate with several drop-shippers to increase your stock availability across borders.
- MIBC continuously enhances UI and UX to navigate the website seamlessly, and the maintenance of the e-store gets simplified. The customizable design theme provides unthinkable improvements and extensions.
- We integrate your store with e-marketplaces like Lazada and Shoppe to boost business and generate more revenue. It avoids piling up of dead stock and reduces the rent on warehouses.
Qualitative
- MIBC offers you a repository platform that combines inventory management POS and omnichannel operations to ensure price consistency and timely deliveries. Moreover, the integration provides inventory transparency throughout the buying journey.
- We create loyalty programs that increase customer satisfaction and thereby automate customer retention. It enhances brand image and brings you positive feedback.
- MIBC helps you integrate with a wide range of courier facilities, allowing access to over 50 countries at great rates. The flexible shipment and speedy fulfillment improve overall brand quality.
MIBC E-Commerce Builder
MIBC offers a state-of-the-art E-Commerce builder for businesses to create their virtual stores. We provide a one-on-one consultation with our experts to examine your requirements.
Post the consultation, we recommend the right tools and methods to help your business penetrate global markets. Broadly, there are three kinds of advancements.
Virtual Branding
It refers to optimizing your E-Commerce store to attract more customers and generate profits.
Omni-Channel
It means ensuring that the purchase journey moves from one channel to the other seamlessly.
Multi-Channel integration
Integrating multiple channels allows your business to advance into global emarketplaces.
Virtual Branding
How to Improve Virtual Branding With Better Customer Engagement
Until a few years ago, retailers focused on three dimensions when it came to brand positioning; product, service, and price.
These were the key characteristics of each of the dimensions:
Product
- Quality
- Selection
- Brand name
Service
- Shopping experience
- Return policy
- Availability of credit
Price
- Targeted promotions
- Reasonable prices
- Price consistency
The Fourth Dimension
In the new retail environment, a 4th dimension has emerged, which encompasses product, service, and brand. This new dimension – known as customer engagement – is a crucial factor for shoppers today.
A convenient and consistent shopping experience is the key to customer engagement. It points to how well your business understands its customers’ likes and dislikes to tailor customized experiences relevant to them.
Retailers might consider the 4th dimension an extension of the service dimension, but that is only partly true since customer engagement strategies impact the product and price considerations.
Customer engagement is a unique dimension of virtual branding. At a glance, it focuses on the following:
- Multiple channels and flexible delivery options
- Inventory transparency
- Price consistency across different outlets
Why Omni-Channel Repository Solutions Are Crucial
Omni-channel solutions integrate multiple channels, POS systems, logistic planning, customer loyalty, IMS, and suppliers. At MIBC, we strive to create a repository platform that brings together POS, inventory management, and multiple order channels, encouraging a consistency in orders, delivery, and product prices.
The pandemic made it clear traditional brick-and-mortar stores and E-Commerce stores are not opposites but peas in a pod. Moving forward, the ideal way to conduct business would be to blend both options.
Retailers should quickly adapt to the ever-evolving retail scene by establishing an online presence and focusing on their physical stores.
How to Manage Global E-Marketplaces
Multi-channel integrations are crucial for advancing global markets, but how do you manage e-stores across the border?
You will face several challenges while managing cross-border e-stores, such as customer services, marketing, logistic challenges, return stock, and dropship.
MIBC can help you integrate with e-marketplaces, such as Lazada, to boost your business and generate more revenue. It enables you to reach out to a broader base of customers.
Our solutions will ensure real-time synchronization of price, inventory, product orders, etc. Hence, you can easily manage your inventory across different e-marketplaces.
Facebook and Google Shopping (Analytics & Web Audit)
E-Commerce websites often include plugins from websites like Facebook and Google. Facebook Analytics is a tool that predicts the customer journey and provides other information about people that engage with your business.
Google Analytics Sales Funnel
Every online business has steps that people must take to become a customer. You can say that ad supported businesses are an exception – and that’s true, because people who click on ads aren’t customers!
Whether people are attempting to sign up for your online service, or purchase a product from your website, there will be a certain number of steps they will have to take in order to give you money.
Funnels help us see this process (or processes) easily, by giving us a visual representation of the conversion data between each step.
Facebook Shops
Facebook Shops allows users to switch their business page into an online shop inside Facebook itself.
With the new feature, you can set up your virtual store on Facebook, helping customers discover your featured products and purchase them directly with few clicks. You can add a call to action button that directs to the Facebook messenger or redirects to your website.
And just like a physical store or an eCommerce website, you can give customer support, delivery status and more by using Facebook messenger. In the future, Facebook is planning to allow users to make purchases right from WhatsApp chat, Facebook Messenger and Instagram Direct.
E-Commerce Development Benefits
Why should you sign up with MIBC for E-Commerce development? Here’s a quick overview of all the benefits.
Cost-Effective
The cost of running an E-Commerce store is drastically lower than that of a brick-and-mortar store. Moreover, the cost of selling also goes down.
Search Engine Optimization
E-Commerce development ensures that your website follows effective strategies for search engine optimization and you rank higher on a SERP.
Round-the-Clock Accessibility
Unlike traditional stores, E-Commerce businesses are open 24×7. Moreover, the website works as a salesperson, and you do not have to worry about potential customers finding what they want.
High Performance
By staying on top of the latest technological trends, your E-Commerce website will have superior performance along with some spectacular functions and features.
Custom UX
A neat user experience will attract and engage more customers, as it’ll be convenient for them to navigate the E-Commerce store and carry out transactions.
Broader Reach
E-Commerce development opens up multiple avenues for your business, and you get the opportunity to reach untapped markets. It eases out geographical barriers.
Key Features of E-Commerce Development
Let us understand the critical features of E-Commerce development.
Multi Marketplace Integration
E-Commerce development allows you to tap into global markets by enabling multi-marketplace integration. You can offer your products to people irrespective of where they are.
Customer Loyalty Program
Introducing customer loyalty programs instills a sense of belongingness in the customers. They feel more attached to the business when they receive exclusive deals and promotions.
Customer Relationship Management (CRM)
Your E-Commerce solution must include a CRM system to manage purchase behavior, contact information, and other customer-related data.
Easy Checkout Process
A smooth checkout process ensures happy customers. It means including all the necessary information on the checkout page so that the customer doesn’t have to look for details elsewhere.
Flexible Payment Options
Any E-Commerce site must have several payment options to thrive. Customers appreciate having the flexibility to pay via their preferred mode of payment.
Membership Benefits
E-Commerce development allows users of the website to sign up as members and receive exclusive benefits.aliqua ut enim ad minim veniam.
Facebook and Google Shopping (Analytics & Web Audit)
E-Commerce websites often include plugins from websites like Facebook and Google. Facebook Analytics is a tool that predicts the customer journey and provides other information about people that engage with your business.
Google Analytics can help you identify patterns and trends in how users engage with your E-Commerce website.
Content Management
Content is one of the most crucial aspects of search engine rankings. You need proper content management to improve your website so that factors such as metadata, keywords, blog posts, and product descriptions get appropriate attention.
Flexible Shipping Options
Customers today judge a shopping experience by the degree of customization and flexibility. Flexible shipping options are crucial to retaining customers so that they can place orders per their conditions.
Email Marketing integration
Email marketing is one of the most influential branches of social media marketing. AN E-Commerce development solution can help you manage email templates and send automatic emails.
Product/Category Sorting
E-Commerce websites should have the option to sort products into different categories for a smoother shopping experience.
eCommerce Optimization
Optimizing your E-Commerce website can significantly enhance customer experience and generate higher revenues.
Discount and Coupons
E-Commerce development also takes into account discount and promotion management. An ideal solution will create as well as manage discount codes.
Reporting
A robust E-Commerce development solution provides timely reports using advanced reporting tools. It even allows you to report features per your requirements.
Advanced Search Capabilities
Our team of experts can help you leverage Magento’s advanced SEO features for an unmatched user experience.
Layered Navigation
A well-developed E-Commerce website enables comfortable navigation, including headers, footers, sidebars, and drop-down menus.
Key Features of E-Commerce Development
Let us understand the critical features of E-Commerce development.
Flexible Shipping Options
Customers today judge a shopping experience by the degree of customization and flexibility. Flexible shipping options are crucial to retaining customers so that they can place orders per their conditions.
Email Marketing integration
Email marketing is one of the most influential branches of social media marketing. AN E-Commerce development solution can help you manage email templates and send automatic emails.
Product/Category Sorting
E-Commerce websites should have the option to sort products into different categories for a smoother shopping experience.
eCommerce Optimization
Optimizing your E-Commerce website can significantly enhance customer experience and generate higher revenues.
Discount and Coupons
E-Commerce development also takes into account discount and promotion management. An ideal solution will create as well as manage discount codes.
Reporting
A robust E-Commerce development solution provides timely reports using advanced reporting tools. It even allows you to report features per your requirements.
Advanced Search Capabilities
Our team of experts can help you leverage Magento’s advanced SEO features for an unmatched user experience.
Layered Navigation
A well-developed E-Commerce website enables comfortable navigation, including headers, footers, sidebars, and drop-down menus.
Customer Loyalty Program
Introducing customer loyalty programs instills a sense of belongingness in the customers. They feel more attached to the business when they receive exclusive deals and promotions.
Multi Marketplace Integration
E-Commerce development allows you to tap into global markets by enabling multi-marketplace integration. You can offer your products to people irrespective of where they are.
Easy Checkout Process
A smooth checkout process ensures happy customers. It means including all the necessary information on the checkout page so that the customer doesn’t have to look for details elsewhere.
Customer Relationship Management (CRM)
Your E-Commerce solution must include a CRM system to manage purchase behavior, contact information, and other customer-related data.
Membership Benefits
E-Commerce development allows users of the website to sign up as members and receive exclusive benefits.aliqua ut enim ad minim veniam.
Flexible Payment Options
Any E-Commerce site must have several payment options to thrive. Customers appreciate having the flexibility to pay via their preferred mode of payment.
Content Management
Content is one of the most crucial aspects of search engine rankings. You need proper content management to improve your website so that factors such as metadata, keywords, blog posts, and product descriptions get appropriate attention.
Facebook and Google Shopping (Analytics & Web Audit)
E-Commerce websites often include plugins from websites like Facebook and Google. Facebook Analytics is a tool that predicts the customer journey and provides other information about people that engage with your business.
Google Analytics can help you identify patterns and trends in how users engage with your E-Commerce website.
E-Commerce Development Process
At MIBC, we leave no stone unturned to plan an end-to-end E-Commerce development project for your business.
Planning
The planning stage begins with a thorough analysis of the business and conducting a feasibility study. During this stage, we also research to help you zero down on a target audience.
Website design
The two most important activities during website design are user interface (UI) prototyping and user experience (UX) wireframing.
Implementation
During the implementation phase, we focus on coding and integrations. Coding involves both front-end and back-end development.
Testing and QA
This process ensures that your E-Commerce website provides the highest quality standards for your customers.
E-commece roles & Training
MIBC applications offer an all-in-one E-Commerce solution that has a proven record of saving time and effort in back-office operations.
Launch
The launch is considered the final phase by many developers. At this point, your E-Commerce website is fully developed and available to users.
After-launch support
At MIBC, we believe in standing by our clients even after the launch to assist with any issues. It includes troubleshooting and upgrading.
Go-To-Market
A go-to-market (GTM) strategy is a plan that details how an organization can engage with customers to convince them to buy their product or service and to gain a competitive advantage.
Why Work With Us
We pride ourselves with these core qualities:
Team of Experienced Professionals
We are a team of e-commerce site design and development professionals with wide experience of working with industry leaders in Singapore. Convert your brick-and-mortar store into an e-commerce platform and watch your sales grow exponentially. Our focus is always on simple user-friendly design, quick loading, organized product categories, and easy checkout. Assured high visitor traffic and conversion to buyers. Multi-language support to meet the demands of a global marketplace.
Speedy response and support
When you work with us, you get access to quick and a highly responsive customer care and support team. We value customer relationships and our design team is available at a call for any problem resolution. We are in constant touch with our clients and any project is a continuous collaboration between us until it goes live and beyond. Our focus is on seamless communication with clients for a quick response and smooth product delivery.
Unique and Exclusive Designs
For us, designing and developing an e-commerce site is always unique and exclusive. We understand that every client has special needs and select requirements. Our design team closely collaborates with clients to ensure that you get what you need and more beyond your expectations. We focus on the USP and go the extra mile to enhance brand awareness and reach among the desired audiences. Work with us and see your corporate brand identity and reach grow manifold.
Tailor-made e-commerce websites
We strongly believe that every e-commerce site is unique regardless of the products and services displayed. Our team of dedicated professionals will design a site around your unique selling points. There is no standardization and hence, your site is a display of your visions, your goals, and your business objectives alone. Our web design team in Singapore is dedicated to what you need and the end product – your site – is representative of your values.
Let Our Works Do The Talking
Check out some of our featured clients below!
MIBC offered to set up an e-commerce website on Magento for Bake Mission, instead of selling their products on a physical storefront, Bake Mission was now able to list its products on a digital space. The flexibility of an e-commerce stall meant Bake Mission can list products across all their existing brands, not just baked goods. Business consultants at MIBC suggested bundled promotional items to increase sales and allow consumers to enjoy a range of Bake Mission products at lower prices.
A new strategy adopted by PAMA under the guidance of MIBC is the Online to Offline (O2O) strategy, which allows customers to have a touch and feel of some of PAMA’s products in Merchant Partner stores. PAMA customers can view PAMA products in Merchant Partner stores and place their order online, online orders can also be collected in Merchant Partner stores as well. Prices online match those in-store, increasing convenience and assurance for PAMA customers.
PrintWork has approached MIBC with the intention of streamlining their order processes and improving handling efficiency, one of the issues they faced is the back and forth inquiry and quotation with customers which may cause delays and frustrations. The creation of a customised Matrix Table allows customers to obtain quick quotations for their desired prints based on delivery date and quantity. Another issue they faced was the difficulty in retaining and attracting new customers given the competitive nature of the market.
Setting up an e-store is a difficult task but MIBC accompanied Ritzhouzz for every step of the way. From product photoshoots to instructions as to how to start listing products on Magento, MIBC provided support services to help Ritzhouzz build their online presence. Partnered with MIBC, Ritzhouzz is planning to launch a Facebook livestream to promote their special products and conduct digital marketing campaigns to help generate brand awareness in Singapore.
Hoping to capitalise on their self-access wine storage, founder Steven Lim, looked towards creating an e-commerce store that would allow self-collection at their warehouse and contactless payment to reduce manpower and logistical costs. Online purchases are synced to the self-access locker, allowing customers to pick up their purchases on their own.
Frequently Asked Questions
What documents do I need to apply for PSG?
- MIBC to access Business Grant Portal
- Signed Quotation provided by MIBC
Can companies apply for PSG after signing a quotation with MIBC, or making payment?
No. Please note that applicants must apply for PSG before they have:
- Made any payment to a supplier, vendor or third party in relation to the purchase/lease/subscription of the IT solution or equipment
- Signed any contract with a supplier, vendor or third party in relation to the purchase/lease/subscription of the IT solution or equipment
Where do I submit my PSG claim application?
Submit your PSG Claim Application on the Business Grants Portal here.
Can someone else submit the PSG claim for me?
Please note that all companies need to apply for the PSG on their own. No third party should apply for the grant on the company’s behalf.
What documents do I need to present when making PSG claim submission?
- Purchase Order or Signed Acceptance of Quotation/Contract Invoice
- Invoice
- One month Usage Report
- Receipt or Copy of cheque (if payment is made by cheque)
- Bank Statement showing payment
Is there a cap to the grants?
PSG is capped at SGD30,000 per entity per financial year. SMEs are free to select the packages they need according to their requirements.
E-Commerce Roles and Training to Automate the Process
MIBC applications offer an all-in-one E-Commerce solution that has a proven record of saving time and effort in back-office operations.
These applications are much easier to learn and manage in contrast to integrations with SaaS tools. We help your business plan and design roles based on skill and responsibility.
Glance over the key features of our E-Commerce website!
1. E-Commerce Store View
We provide a user-friendly view along with comfortable navigation. Our clean UI helps shoppers easily find what they’re looking for and quickly checkout.
2. Unbeatable Shopping Experience
At MIBC, we design your online stores in a way that hooks customers. We offer exclusive deals and discounts to encourage customers to purchase more.
3. Useful Data Metrics
You can access the operational metrics of your E-Commerce website whenever you like and in a consumable format. We provide actionable metrics, such as bounce rates, conversion rates, etc.
4. Mobile Optimization
Websites that are optimized for mobile use gain a higher ranking on search engines and therefore increase sales. Our website content intuitively adjusts according to the device it is being accessed on for an optimized experience.
5. Stock Management
Using MIBC, you can control your inventory levels and trigger low-stock items from a centralized dashboard. You can even set unique inventory allocation guidelines to decide the number of products you want to display.
6. Personalized Interactions
Personalization is the key to impressing and engaging customers. MIBC ensures enhanced customer relationships with personalized interactions and offers for buyers.
7. Quick Orders and Payments
Our quick checkout features enable seamless order processing. E-Commerce sites are integrated with several payment gateways that offer customers safe and secure checkout options.
8. Social Media Sharing
Nearly 60% of customers say that they stumble upon new products on Instagram. At MIBC, we integrate your E-Commerce store to social media platforms for enhanced marketing. Social media enables users to generate a buzz about your site and get better reach.
MIBC Apps
Proven with track record on time saving when clearing back office stuff. All in 1 ecommerce is easier to learn and manage compared to multiple integration with SAAS tools all over the place.
Accounting
See all the details in one glance through a dashboard.
Accurate, Automated bookkeeping so you don’t have to do manually and still be able to keep track of your sales.
Human Resource
Plan and allocate your manpower effortlessly with a system will create payroll in seconds, automatically reflect employee’s sick day and leaves and integrate with your monthly P&L time sheet.
Inventory
Maximize your warehouse efficiency with inventory management software that will help track your inventory log.
Have an accurate and up to date information of your products to prevent problems and generate forecast
The point of sale
Seamlessly sync orders and customers information between your online and offline sales channel.
Multiple Users access control for better management of multiple outlets.
Hold orders for customers to increase efficiency.
Case Study: Pama Store Asia
Check out how MIBC transformed the Pama Store Asia!
Before
Here’s what the Pana Store Asia looked like before we took over their E-Commerce development.
1. Trading using Shopify-Oberlo Dropshipping model
The business did not have a physical inventory of its products and could not control the quality of goods flowing out. They were also unsuccessful in selling to foreign markets.
Several customers had issues that remained unresolved for long periods, and they were unable to generate sales because the market was too competitive.
2. Buy Inventory
They did eventually have a physical inventory to ensure product quality and handle returns and exchanges. However, it was not managed properly, and they were unable to generate sales.
3. Shopify and Facebook
The business set up their Shopify and Facebook stores but did not market them well, resulting in poor sales. Their marketing efforts lacked creativity, and therefore they did not generate enough traffic.
4. Flyers
The store tried to boost awareness and traffic via flyers, but they could not target a particular audience. Instead, they focussed on mass marketing, which is no longer an effective mode of communication.
After
Once we completed their E-Commerce development, the website looked quite different. Here are the highlights.
1. Revamped Website Design
We revamped the website to a more modern and minimalist look, pleasing to today’s audience.
2. New Products
New products were introduced, keeping in mind how they would align with the rebranding.
3. MIBC Applications
We employ several MIBC applications to manage the business’ growing inventories.
4. Implementation of POS
The website needed a POS for smooth placement and fulfillment of orders. We advised them to adopt an online to offline strategy, such that people could view products at the merchant partner stores and place their orders online.
We even provided a POS for the merchant stores. It made the entire process much more streamlined.
5. Photoshoot
We carried out a photoshoot to capture the products in a way that fit the new branding. The thumbnails were also updated.
If you’re looking to spruce up your E-Commerce venture, MIBC can be an excellent option for you. We provide various services and can help in increasing your reach and boosting your sales.
MIBC can help you completely revamp your website with a modern touch and even conduct a photoshoot at no additional cost to brighten up your website.
Take this quick survey so that we can understand your expectations and align our processes with your goals.
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